Market

Retail

Challenges in the globalized market: sustainability & digital transformation

Discover our solutions

technology, omnichannel strategies & sustainable processes to enhance the consumer shopping experience.

The retail market is highly competitive and rapidly evolving, influenced by changing consumer habits, the growth of e-commerce, technological innovation, and sustainability concerns.

Consumers seek seamless and personalized omnichannel experiences, pushing retailers to integrate online and offline interactions. Competition with global giants adds pressure to improve service quality and customer engagement.

Key challenges include adopting advanced technologies to enhance the shopping experience, optimizing supply chain management to meet demands for fast and sustainable deliveries, and ensuring data security and compliance.

Additionally, transforming physical stores into experiential spaces and investing in sustainable processes are essential to meet the expectations of modern consumers.

Retail businesses must quickly adapt, develop digital expertise, and implement differentiation strategies to remain competitive and thrive in an increasingly digital and globalized market.

From physical stores to omnichannel: optimize the shopping experience

AI & Data Innovation

Starting from data governance and analysis, we design approaches and solutions that focus on process automation to support business operations. 
We leverage our extensive experience to transform physical stores into experiential spaces, creating digital connections and enhancing brand and product value.

 

We implement leading market platforms for Data Governance, Data Quality, Data Masking, Master Data Management, and Product Information Management.

We deploy data governance systems and analytical techniques to understand and predict future trends, supporting data-driven business decisions.

We train AI-powered chatbots that assist customers and back-office teams with instant and relevant information.

We integrate advanced technologies to unlock unique opportunities from images, ranging from Visual Recognition to Computer Vision.

Strategy & Digital Transformation

We define digitalization strategies and integrate next-generation enabling technologies to support innovative business models in the retail industry.

Transforming stores into immersive experiences by integrating technology and human interactions, and optimizing the entire supply chain to improve inventory management, order processing, and logistics.

We support the creation of a seamless shopping experience across physical stores, e-commerce, and mobile by integrating inventory and logistics systems. We develop solutions to offer consumers options such as Click & Collect and simplified return management.

We provide a full range of services to enable the use of big data and artificial intelligence to analyze consumer behavior, delivering personalized experiences that enhance engagement and customer loyalty.

We support our clients' strategies to reduce environmental impact by promoting eco-friendly products, responding to the growing demand from responsible consumers.

We integrate new technologies such as augmented reality, contactless payments, and artificial intelligence to enhance the shopping experience and optimize operations.

We help optimize the supply chain to ensure flexibility and speed, particularly in response to disruptions or demand peaks.

We assist our clients in investing in their teams' digital skills, which are essential for tackling new technological and operational challenges.

Tecnology & Processes

Through the selection of the most effective technologies and methodologies, we create digital innovation paths to support our clients' businesses. We focus particularly on optimizing the supply chain, planning and controlling financial processes, and managing information and data to support business strategies.

We integrate innovative digital technologies to enhance the logistics sector, improving storage, order management, and transportation processes.

We implement models to plan and monitor business objectives through the integration and simulation of various financial processes.

We collect and optimize data from different sources to create a reliable and secure central repository, enabling the management, organization, and synchronization of valuable information for strategies, sales processes, and marketing activities.

Our solutions

We take on the challenges our clients face every day, elevating them to new evolutionary levels, turning ideas into reality, and integrating them into the operational processes of the business. We design solutions and infrastructures capable of supporting Change Management towards more ambitious results and KPIs, analyzing and securely protecting data.

Data Quality
Measurable benefits from reliable data
Data Governance
Your Compass in the Sea of Business Data
Corporate Performance Management
The CFO's toolbox to support the business strategy.
Cloud
Customized and Secure Cloud Solutions
Governance, Risk e Compliance 
Integrated Risk Management to Support Business
Artificial Intelligence
The digital mind of your business
Digital Transformation
Materialize the Future