42% of large Italian companies use process automation systems, a percentage that reaches 60% among very large companies (over 1000 employees). However, only 15% of large organizations have started intelligent process automation projects, which combine “traditional” techniques with artificial intelligence functions. (PoliMI Observatory Research, 2024).
Business process automation is now an imperative for every business. In an increasingly competitive and dynamic context, companies are required to continuously improve the efficiency of their operations and reduce costs.
Automation, through the implementation of intelligent software and systems, allows machines to take over repetitive, low-value tasks, thus freeing up human resources to focus on more strategic and creative tasks.
The benefits of automation are numerous and tangible. In addition to a significant reduction in execution time and human errors, we implement automation to increase our clients' productivity, improve the quality of their products and services, and strengthen their competitiveness.
Automation can also facilitate the integration of business information systems, improving data visibility and enabling evidence-based decision-making. Automating is a strategic investment aimed at adapting more quickly to market changes and seizing new growth opportunities.
Automate complex tasks: IPA can handle tasks that require a high level of judgment and discretion, such as analyzing unstructured documents or solving complex problems.
Personalize the customer experience: Using AI, IPA can analyze customer interactions and customize responses, improving customer satisfaction.
Continuously optimize processes: Thanks to machine learning, IPA can continuously improve its performance, adapting to changes in business needs.
Integrate business systems: IPA can link different systems and applications, creating a more efficient and integrated workflow.
Foster innovation: By freeing people from repetitive tasks, IPA encourages innovation and the development of new products and services.
Intelligent Process Automation (IPA), which combines robotic process automation (RPA) with AI and Machine and Cognitive Learning algorithms, is revolutionizing the way businesses operate, generating concrete and measurable benefits.
Automates repetitive, low-value tasks, freeing human resources to focus on more strategic and creative tasks.
Reduces human errors, minimizes operational costs, and optimizes resource usage.
Ensures greater accuracy and consistency in task execution, improving the quality of products and services.
Automates workflows, drastically reducing response times and increasing business agility.
Easily adapts to increased workload volume, ensuring the flexibility needed to handle demand fluctuations.
Uses AI to analyze large amounts of data and provide valuable insights for decision support.
